Support
Questions, a bug, or something not working? We usually reply within 1–2 days.
Email us
Tell us your phone model and what happened, and add a screenshot if you can.
Pet emergency?
Treaty can't help in an emergency. Call your vet, or ASPCA Animal Poison Control at (888) 426-4435 (open 24/7, a fee may apply).
Common questions
How do I cancel my subscription?
On iPhone: Settings → your name → Subscriptions → Treaty. On Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Treaty. Deleting the app does not cancel it.
How do I restore my purchase on a new phone?
Open Treaty, go to the paywall or Settings, and tap Restore purchases. Signing in to the same account also brings back your pets and history.
How do I delete my account and data?
In Treaty: Profile → Delete account. This permanently deletes your account and backup. Settings → Delete all my data clears everything on your phone.
Is Treaty veterinary advice?
No. Treaty gives general guidance based on ASPCA and veterinary sources to help you decide quickly. Always ask your vet about your pet's health.